FAQ- Frequently Asked Questions

Why do I need a Home Intercom?

  • A Home Intercom was a very popular thing to have in the past, why? Mostly for communication! You can easily get in touch with others in your home by simply broadcasting a message or messaging the room where you through there were.  Today, communication is still very important for something as simple as dinner to messaging an emergency. Broadcasting a message during a fire means lives are saved as you usually only have less than a minute in a major fire to get everyone safe.

Why doesn’t my home have an Intercom now?

  • Most home builders have focused on the aesthetics; counter tops, flooring, cabinets, architecture and abandoned the Intercom.

I have an old Home Intercom that doesn’t work, what are my options?

  • You can take it out and have someone add sheetrock, then paint, very expensive to do
  • You can try to fix the old intercom, but most parts aren’t available. If you do find parts they don’t always work because there might be an issue with wiring or the main unit. The original manufacturers don’t make intercoms anymore so you can’t buy parts through them.
  • Intrasonic Technology offers a replacement system the “RETRO Music and Intercom System”. This can be installed by an electrician or a certified installation professional using the existing wiring you already have in your home from the old system.  For more information click here: 

Why did Home Intercoms lose their popularity?

  • There are a lot of ideas of why this happened. Most people liked broadcasting music, however as technology improved so did stereo systems. Intecom systems were never made to sound amazing at high volumes, it was made for the background. For the time it was a novelty to have music playing constantly in a home but that faded with time.
  • The old systems had tubes which had to be replaced, so there was maintenance after a few years of use. Then the tubes because hard to find as technology transitioned to electronics. Most musicians would argue that tube technology is much better, the sound seems to be richer. But customers grew tired of having to get tubes replaced.
  • As technology improved there were Home Intercoms that embraced it! You could get a an 8 Track, Cassette or CD Player. However, again these would break eventually and be expensive to fix or replace.
  • For communication people started using Cellphones and texting. Very easy now to just text someone in the other room. Broadcasting a message is still considered the best way to communicate when there is an emergency which you could only do by calling someone on their cell phone in your own home.

Can I get a new Home Intercom System built into the home I’m building?

Yes! Intrasonic Technology created the I2000 Music & Intercom System for New Construction now available. You have Communication with the entire home, MP3 and Bluetooth Music, Baby Monitoring, Music on the Patio and many more features. It needs to be wired in before your home manufacturer puts in sheetrock. It’s usually wired in with you Internet connections. You can find out more here:


*This is for Information Purposes, not all that is mentioned within the TOPICS are offered by Intrasonic Technology at this time. However, our Research and Development Team is working towards many of these integrations for future products.

Benefits of Installing a Home Intercom System

Incorporating a residential intercommunication system presents numerous advantages that can greatly enhance your living experience. These benefits include:

1. Enhanced Communication: By installing an intercom system, you can effortlessly communicate with different rooms in your home. This is especially beneficial for larger residences where shouting or physically moving to another room may not be practical. Intercoms enable you to call family members for meals, ask quick questions, or check on children or elderly relatives.

2. Improved Security: Intercom systems can be linked to your main entrance, allowing you to converse with visitors without needing to open the door. Some advanced intercom models also feature video capabilities, enabling you to visually identify individuals before granting them access. This feature acts as a deterrent to potential intruders and augments the security of your household.

3. Monitoring Capabilities: Certain intercom systems offer the option to discreetly monitor various rooms. This functionality proves useful for parents who wish to keep track of their children’s activities or caregivers looking after elderly or sick individuals requiring assistance.

4. Integration with Smart Home Systems: Modern intercom systems often integrate with comprehensive home automation platforms. This integration permits you to control your intercom using your phone or other smart devices, and potentially link it with other systems such as lights, locks, and security systems.

5. Potential Increase in Property Value: The addition of a home intercom system has the potential to enhance the value of your property. Many prospective home buyers appreciate this feature, especially if it is a high-quality and integrated system.

6. Convenience and Comfort: An intercom system adds a level of convenience to your home. You can make announcements to all rooms simultaneously, and even utilize the system for home entertainment or background music.

7. Emergency Use: In times of emergency, an intercom system can serve as a quick and efficient means of communicating crucial information throughout your home.

Choosing the Right Intercom for Your Needs

House Size and Structure: Larger homes may require a more complex system than smaller ones. The building’s structure is also important. The materials used in the walls, the number of floors, and the distance between rooms all affect the type of system you’ll need.

Wired vs Wireless: Wired systems are generally more reliable and offer better sound quality but are more difficult to install, especially in existing homes. Wireless systems are easier to install and can still offer high-quality sound and video, but they may be susceptible to interference from other devices.

Audio vs Video: Audio-only systems are cheaper and require less data transmission. Video intercoms give you the ability to see who’s on the other end, which is a big plus for security, but they are more expensive and require a better transmission (especially for high-quality video).

Integration with Other Systems: If you have a smart home system or are planning to install one, look for an intercom that can be integrated with it. This allows you to control all your devices from one place and creates a cohesive home automation experience.

Security Features: Consider what security features you want your intercom to have. This could include video capabilities, connections to the front door or gate, and options for remote access.

Cost: Your budget is an important factor. Make sure to consider not just the initial cost of the system, but also installation costs and potential ongoing maintenance or subscription costs.

Brand Reputation and Reviews: Look at product reviews and consider the reputation of the brands you’re considering. This can give you an idea of the product’s quality and the company’s customer service.

Expansion Possibilities: If you plan to add more stations in the future, make sure to choose a system that allows for expansion.

Usage: Consider who will be using the system and for what purposes. If it’s mainly for security, features like video and door access may be important. If it’s for communication within the house, ease of use and sound quality may be more important.

By taking these factors into account, you should be able to find an intercom system that fits your needs and your home. Remember that professional advice can also be helpful, particularly when it comes to understanding the technical aspects of different systems.

Advantages of Wireless Home Intercom Systems:

Wireless home intercom systems come with a range of advantages, making them a popular choice for many homeowners. Here are some of the key benefits:

Easy Installation: Because wireless intercom systems don’t require wiring throughout your home, they are generally easier and quicker to install than wired systems. This makes them a particularly good option for existing homes or structures where installing new wiring would be disruptive or costly.

Flexibility: Wireless systems are highly flexible. You can easily add or remove units as needed, and you can even move units around your home without having to worry about wiring. This is great for adapting the system to changing needs over time.

Integration with Smart Devices: Many wireless intercom systems can integrate with smartphones or other smart devices. This allows you to monitor and use the system remotely, adding another level of convenience and security.

Cost-Effective: In many cases, wireless intercom systems can be more cost-effective to install, especially in existing homes or buildings, as there are no costs for wiring or extensive labor.

Minimized Construction: For buildings or homes where the aesthetics or historical integrity needs to be maintained, wireless systems are an excellent choice as they require minimal construction or alterations to the existing structure.

Advanced Features: Many wireless intercom systems come with a range of advanced features, like video capabilities, connectivity to other smart home devices, and more.

Less Vulnerable to Physical Damage: Since there are no wires that can be cut or damaged, wireless systems can be less vulnerable to certain types of physical damage or sabotage.

It’s important to note, however, that while wireless intercom systems have many advantages, they also have some drawbacks. These can include potential interference from other wireless devices, dependence on the home’s Wi-Fi network, and the potential need for batteries or charging. However, for many people, the benefits of a wireless system outweigh these potential downsides.

Integration of Home Intercom Systems with Smart Home Technology

Integrating your house intercom system with other smart home technologies can create a connected experience. Here are some ways this integration can work:

1. Smartphone Integration: Many modern intercom systems allow for smartphone integration. This means you can answer your intercom, unlock doors, or monitor your home using your phone.

2. Home Automation Systems: An integrated smart home system allows all your smart devices to communicate. For instance, when someone rings the doorbell, your intercom can alert you and have your smart lights flash or smart locks unlock the door.

3. Voice Control: Smart home systems work with voice assistants like Amazon’s Alexa or Google’s Assistant. Control your intercom system using voice commands, such as making an announcement through the intercom or showing the video feed from your front door.

4. Security System Integration: An intercom can be part of your home security system. Integrated actions on your intercom can trigger other security functions, like turning on smart lights or sending a notification to your phone when motion is detected.

5. Smart Door Locks: Some intercom systems integrate with smart locks, allowing you to unlock doors remotely. This is useful if you want to let someone in when you’re not at home.

6. Music and Entertainment: Certain intercom systems can play music or other audio content throughout your home. Integrated with a smart home system, control this feature from your phone or another device.

Check the available integrations with the intercom system you’re considering. Ensure compatibility with other smart devices you have or plan to install. Choose the system that best fits your needs.

Enhancing Home Security

1. Visitor Verification: Identify who is at your door before opening it using a video intercom system. Verify the identity of visitors and avoid potential threats.

2. Monitoring: Some intercom systems allow you to monitor specific areas of your home, such as a baby’s room or elderly person’s room. Monitor your property’s perimeter to keep an eye on loved ones and property.

3. Integration with Security Systems: Integrate modern intercom systems with other home security systems to trigger alarms, lights, or notifications based on intercom activity.

4. Remote Access and Control: Remote access and control via smartphones or devices allow you to monitor and control your intercom system when away from home, enhancing security and providing peace of mind.

5. Deterrence: Visible intercom systems with cameras can deter potential intruders, signaling that your home is well-protected and monitored.

6. Emergency Response: Use an intercom system in emergencies to quickly and efficiently communicate with all household members. Some systems enable distress signals to local security agencies or police.

7. Smart Lock Integration: Integrate intercom systems with smart locks, enabling remote door unlocking when you want to grant access to trusted individuals.

8. Record Keeping: Advanced intercom systems with video and audio recording provide evidence in case of security breaches or incidents.

A home intercom system should be part of a comprehensive home security approach, including alarms, security cameras, secure locks, and safety practices.

Home Intercom Systems for Multi-Story Residences

Consider the following when choosing an intercom system for a multi-story home:

1. Coverage: Ensure the chosen system covers the entire home. Range may be affected by the number of floors, wall materials, and distance between stations. Wired systems may be better for large multi-story homes, but wireless systems can also work with sufficient range.

2. Number of Stations: Determine how many stations you’ll need, at least one per floor and possibly additional ones for specific rooms.

3. Features: Consider desired features, such as video capabilities for front door stations and audio for internal communication.

4. Integration: Evaluate how the intercom system integrates with other smart home features like smart doorbells, security systems, or home automation.

5. Installation: Wired systems in multi-story homes require more complex installation, considering wire routing between floors. Wireless systems are easier to install, requiring no wall wiring.

6. Power Supply: Check the power requirements, as wired intercoms derive power from the electrical system, while wireless intercoms may require batteries or charging. Consider practicality for your home.

An intercom system in a multi-story residence improves communication, security, and adds value to the property. Research your options to choose the best system for your needs and home layout.

Video Intercom Systems

Video intercom systems offer a combination of convenience and security, making them a popular choice for homes and buildings. They provide the ability to communicate both within a home and at entry points for visitor verification and security purposes. When selecting a video intercom system, it’s important to consider certain features and factors.

Features of Video Intercom Systems:

1. Two-Way Communication: This feature allows for real-time audio and visual communication between multiple points.

2. Video Monitoring: Video monitoring capabilities enable users to visually monitor different areas of their property, such as entry points or internal spaces like a baby’s room.

3. Record and Playback: Some systems have the ability to record video footage, which can be reviewed later for security purposes.

4. Night Vision: Many video intercom systems come with night vision capabilities, allowing clear visuals even in low light conditions.

5. Motion Detection: Some systems include motion detection sensors that can alert users when movement is detected, enhancing security.

6. Integration with Other Devices: Video intercom systems can often integrate with other devices, such as smartphones or other smart home devices, enabling remote monitoring and control.

Considerations When Choosing a Video Intercom System

1. Wired vs. Wireless: Wired systems tend to offer better reliability and video quality, but installation can be more complex and costly. Wireless systems are easier to install but may be susceptible to interference.

2. Privacy Concerns: As video monitoring raises privacy concerns, consider the placement of intercom units and ensure the privacy of all household members.

3. Cost: Video intercom systems may be more expensive due to additional features, but many find the added security and convenience worthwhile.

4. Installation and Maintenance: Assess the installation complexity and ongoing maintenance requirements and costs.

5. Resolution: Higher resolution video provides better image quality, so consider systems that offer HD video.

In conclusion, video intercom systems provide the convenience of communication and the security of video surveillance. Consider your needs, preferences, and budget when selecting a system.

Intercom Systems for Aging in Place

Home intercom systems play a significant role in facilitating aging in place, as they promote safety, communication, and independence for older individuals. Key benefits of intercom systems for seniors include:

1. Emergency Communication: Intercoms enable quick communication during medical emergencies, allowing the elderly person to seek help promptly.

2. Monitoring: Some intercom systems can monitor specific areas of the home, helping detect distress or falls and enabling immediate assistance.

3. Ease of Use: Modern intercom systems feature intuitive interfaces to ensure easy operation for seniors.

4. Visitor Verification: Video intercom systems offer visual verification, providing security and helping prevent scams or burglaries targeting seniors.

5. Daily Communication: Intercoms facilitate communication within the home, especially in larger residences or multi-story homes, benefiting seniors with mobility challenges.

6. Integration with Other Systems: Intercoms can integrate with medical alert systems, home security systems, and home automation systems, enhancing functionality.

When selecting an intercom system for aging in place, consider ease of use, system integration, and the unique needs of the users. Clear instructions and user comfort with the system are important factors for success.

Intercom Systems for Residential Communities and Apartment Complexes

In residential communities and apartment complexes, intercom systems are crucial for managing security and communication. Key benefits include:

1. Enhanced Security: Intercoms verify visitor identities, reducing the risk of unauthorized entry.

2. Convenience: Intercom systems allow direct contact between visitors, delivery personnel, or service providers and residents without requiring a centralized reception desk.

3. Communication: In larger complexes, intercoms facilitate communication between residents or between residents and property management.

Key features to consider in intercom systems for residential communities and apartment complexes include video capability, integration with electronic access control, a directory for visitor identification, smartphone integration, durability, and scalability.

Consider the installation and maintenance costs, as well as the user-friendliness of the system for residents.

Privacy Features in Home Intercoms

Privacy is an important consideration when installing and using home intercom systems. Here are some common privacy features to look for:

1. Privacy Mode: This feature ensures that the microphone and camera are only activated when needed, preventing unauthorized listening or viewing.

2. Selective Call Blocking: Allows users to control which units or rooms can call each other, maintaining privacy boundaries.

3. Do Not Disturb Mode: Disables call notifications for uninterrupted relaxation or sleep.

4. Secure Data Transmission: Encryption protects voice and video data during transmission, preventing eavesdropping.

5. Access Controls: Systems with access controls limit unauthorized use or changes to the system.

6. Video Blurring or Masking: Some systems offer features that blur or mask video until the user chooses to view it, providing control over privacy.

7. Professional Monitoring Option: Professionally monitored systems quickly identify and address any breaches, enhancing security.

It’s essential to understand the available privacy features when choosing a home intercom system. Additionally, changing default passwords, regular software updates, and restricting access to system controls help maintain privacy and security.

Intercom Systems for Large Families: Managing Communication and Coordination

Large families often face challenges in maintaining effective communication and coordination, especially in large or multi-story homes. An intercom system for the home can be a valuable tool to overcome these challenges. Here are some ways in which intercom systems can benefit large families:

1. Efficient communication: Intercom systems provide a quick and efficient way for family members to communicate across different rooms or floors. Whether it’s calling everyone for dinner, notifying about a visitor at the front door, or asking for assistance, an intercom system ensures that the message reaches everyone without the need to shout or walk around the house.

2. Coordinating activities: Intercom systems can help coordinate activities among family members. For example, parents can use the system to remind children about their chores, or siblings can use it to coordinate their playtime activities.

3. Enhanced security: Intercom systems can also enhance home security. You can use them to verify the identity of visitors before opening the door, monitor specific areas like the baby’s room, or coordinate in case of emergencies.

When choosing an intercom system for a large family, there are several features to consider:

1. Multiple stations: It is important to choose an intercom system with enough stations to cover all the main areas of your home. Each bedroom, common areas, the front door, and outdoor areas might all need their own stations.

2. Ease of use: The system should be intuitive and easy to use for all family members, including children and the elderly.

3. Video capabilities: Video intercoms can be particularly useful for front door stations or for monitoring young children.

4. Remote access: Some intercom systems allow for remote access via smartphones or other devices, which allows for monitoring and communication even when not at home.

5. Durability: Considering the wear and tear a family setting may bring, it is important to consider the build quality and durability of the intercom units.

6. Privacy controls: Given the size of the family, privacy controls become critical. The intercom system should allow for control over who can communicate with whom and when.

In conclusion, a home intercom system can be a valuable tool for managing communication and coordination in a large family. It offers convenience, enhances security, and promotes smoother family operations.

Intercom Systems with Video Recording and Playback Features

Intercom systems with video recording and playback features provide an added layer of convenience and security for users. These systems allow you to review who was at your door or in other areas of your home at any given time through recorded video. This feature is useful for verifying package deliveries, identifying potential security threats, or resolving disputes. Some key features of video intercom systems with recording include video recording, cloud or local storage options, playback functionality, time stamping, and high-definition resolution.

The benefits of video intercom systems with recording are enhanced security, convenience, peace of mind, and evidence collection in case of a dispute or crime. These systems allow you to identify potential security threats and provide evidence if needed. They also provide convenience by allowing you to review missed visitors or events that occurred while you were away, giving you peace of mind. When choosing a video intercom system with recording, consider factors such as video quality, storage options, video retention, and ease of use.

For homes with separate guest houses or casitas, intercom systems can address communication and security challenges. These systems enable seamless communication between the main house and the guest house, enhance security through visual confirmation, and provide access control. They can also offer monitoring capabilities for the surroundings of the guest house or casita. When choosing an intercom system for homes with separate guest houses or casitas, consider factors such as range, video capability, integration with other systems, weatherproofing, installation type, and privacy features.

In homes with elderly or disabled residents, intercom systems play a crucial role in communication and convenience. Look for intercom systems with ease of use, wireless capability, video capability, panic button or emergency alert features, integration with smart home devices, battery backup, and wide range. These features ensure that the intercom system is user-friendly, accessible, and adaptable to the specific needs of elderly or disabled residents.

When customizing intercom systems to match home décor and aesthetics, consider choosing a style that complements the overall aesthetic of your home, coordinating the color of the intercom system with the home’s color scheme, concealing the system if desired, opting for custom finishes or decorative covers, customizing the display screen, and ensuring coordination with other smart devices in the home.

Intercom systems offer numerous benefits for homes with home theaters or entertainment rooms. They provide convenience, security, and enhanced communication between different areas of the house. Intercom systems can be integrated with other smart devices for seamless control, further enhancing the overall experience.

1. Convenience: Intercom systems allow homeowners to communicate with family members or guests in different parts of the house without physically going to each room. This is especially useful during movie nights or parties when individuals may be spread out across the house.

2. Security: Intercom systems allow homeowners to screen visitors at the front door or gate before granting them access to the entertainment room area. This adds an extra layer of security and ensures only authorized individuals can enter the space.

3. Control and automation: Many intercom systems can be integrated with home automation systems, allowing homeowners to control various aspects of their entertainment room from a central panel. This includes adjusting lights, temperature, or audio/video settings, enhancing the overall entertainment experience.

4. Multi-room communication: Intercom systems facilitate communication and coordination between different rooms in larger homes with multiple entertainment areas or theaters. This is particularly useful during events or gatherings when multiple activities are taking place simultaneously.

5. Intercom integration with audio/video systems: High-end intercom systems can be integrated with audio/video systems, ensuring homeowners can communicate with others in different rooms while watching movies or listening to music.

When selecting an intercom system for a home with an entertainment room, it’s important to consider the homeowner’s specific needs, budget, and desired features. Factors such as the size of the house, number of rooms, and desired integration with other smart devices should be taken into account.

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